Privacy Policy of ph978

This Privacy Policy ("Policy") describes how ph978 ("ph978," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "Player," or "User") who access or use the ph978 online gaming platform available at ph978.app and any associated mobile applications (collectively, the "Platform").

This Policy applies to all personal data collected through your use of the ph978 Platform, including data collected during the registration process, during gameplay, during financial transactions, and through your communications with ph978 support. It applies to all registered players in the Philippines, including those accessing ph978 from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country.

This Policy should be read together with the ph978 Terms and Conditions, which govern your use of the Platform. Defined terms used in this Policy have the same meaning as in the Terms and Conditions unless otherwise stated.

ph978 is committed to processing personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC").

For the purposes of the Data Privacy Act of 2012 and this Policy, ph978 acts as the Personal Information Controller in respect of the personal data it collects from players on the Platform. This means ph978 determines the purposes and means by which your personal data is processed.

Where ph978 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and analytics platforms — those parties act as Personal Information Processors and are contractually bound to process your data only on ph978's instructions and in accordance with applicable Philippine data privacy law.

ph978 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data privacy regulations. You may contact the ph978 DPO using the contact details set out in Section 14 of this Policy.

ph978 collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable Philippine regulatory requirements. The categories of personal data ph978 collects are set out in the table below.

ph978 does not knowingly collect personal data from individuals under 21 years of age. If ph978 becomes aware that personal data has been collected from an underage individual, ph978 will promptly delete that data and close the associated account in accordance with its age verification procedures.

ph978 uses the personal data it collects for the following purposes:

• Account Registration and Management: To create and maintain your ph978 player account, verify your identity, and manage your account settings and preferences;
• Provision of Gaming Services: To enable you to access and participate in games on the ph978 Platform, including Tongits Go, Jackpot, Lucky Gods Fishing, Super Keno, Jackpot Bingo, Legend of Perseus, and all other available games;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate transaction records in Philippine Peso (₱);
• Identity Verification and KYC Compliance: To verify your identity and age (21+) in accordance with PAGCOR regulatory requirements and applicable Philippine anti-money laundering laws;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the ph978 Platform;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion;
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, regulations, and regulatory directions, including reporting obligations to PAGCOR and other competent authorities;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the ph978 Platform;
• Marketing Communications: To send you promotional offers, bonus notifications, and news about ph978, where you have provided your consent to receive such communications.

ph978 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Data Privacy Act of 2012, ph978 must have a lawful basis for processing your personal data. ph978 relies on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and ph978 — specifically, to provide you with access to the ph978 Platform and gaming services in accordance with the Terms and Conditions;
• Legal Obligation: Processing is necessary for ph978 to comply with its legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and the Data Privacy Act of 2012;
• Legitimate Interests: Processing is necessary for ph978's legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, security monitoring, and Platform improvement, provided those interests are not overridden by your rights and interests;
• Consent: For marketing communications and certain non-essential cookies, ph978 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ph978 may share your personal data with the following categories of recipients:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your deposits and withdrawals in Philippine Peso;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by ph978 to verify your identity and confirm that you meet the 21+ age requirement;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council ("AMLC"), the National Privacy Commission, and other competent Philippine government authorities, where ph978 is required by law or regulatory direction to disclose your data;
• Law Enforcement: Philippine law enforcement agencies, where ph978 is required by a valid court order, subpoena, or other legal process to disclose your data;
• Technology and Infrastructure Providers: Cloud hosting providers, cybersecurity firms, and software vendors who provide technical infrastructure for the ph978 Platform, subject to strict data processing agreements;
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by ph978, subject to professional confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ph978's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom ph978 shares personal data are contractually required to maintain the confidentiality and security of that data and to process it only for the purposes specified by ph978.

ph978 uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to operate and improve the Platform. Cookies are small text files stored on your device when you visit ph978.app.

ph978 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These cookies enable core features such as account login, session management, and security. They cannot be disabled without impairing Platform functionality;
• Performance and Analytics Cookies: Used to collect anonymized data about how players use the ph978 Platform, including which pages are visited most frequently and how long sessions last. This data helps ph978 improve Platform performance;
• Functional Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience on ph978;
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content about ph978 games and offers. These cookies track your interactions with ph978 marketing materials.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph978 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

ph978 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your ph978 account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and anti-money laundering regulations;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of the Philippines;
• Gaming History: Retained for the duration of your account and for three (3) years following account closure;
• Support Communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings;
• Marketing Preferences: Retained until you withdraw your consent or close your ph978 account.

Upon expiry of the applicable retention period, ph978 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.

The security measures ph978 employs include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ph978 Platform;
• Encryption of sensitive personal and financial data at rest using industry-standard encryption protocols;
• Role-based access controls limiting access to personal data to authorized ph978 personnel on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of the ph978 Platform;
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access;
• Incident response procedures to detect, contain, and notify affected players of any personal data breach in accordance with the Data Privacy Act of 2012.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph978 will notify the National Privacy Commission and affected players within the timeframes required by Philippine law.

You also play an important role in keeping your ph978 account secure. Please use a strong, unique password for your ph978 account, enable two-factor authentication where available, and never share your login credentials with anyone.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to the personal data ph978 holds about you:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed by ph978, as set out in this Policy;
• Right of Access: The right to request a copy of the personal data ph978 holds about you and information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data ph978 holds about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph978's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where ph978 is relying on legitimate interests as its legal basis;
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe ph978 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact the ph978 Data Protection Officer using the contact details in Section 14. ph978 will respond to verified requests within the timeframes required by Philippine law. ph978 may need to verify your identity before processing your request to protect the security of your account.

The ph978 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ph978 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

ph978 employs age verification procedures during the registration process to prevent underage individuals from accessing the Platform. If ph978 discovers or is notified that personal data has been collected from an individual under 21 years of age, ph978 will immediately suspend the associated account, delete the personal data collected, and, where required, report the matter to the relevant regulatory authority.

If you are a parent or guardian and believe that your child under the age of 21 has registered on ph978 or provided personal data to ph978, please contact ph978 support immediately using the contact details in Section 14.

The ph978 Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the ph978 Platform and does not extend to any third-party websites or services that you may access via links on ph978.

ph978 is not responsible for the privacy practices or content of any third-party websites. ph978 encourages you to review the privacy policies of any third-party websites you visit before providing your personal data to those sites.

ph978 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ph978's data processing practices. The date of the most recent revision is indicated at the top of this page.

Where ph978 makes material changes to this Policy, ph978 will notify registered players via the email address associated with their ph978 account or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the ph978 Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy.

ph978 encourages you to review this Privacy Policy periodically to stay informed about how ph978 protects your personal data. If you have any concerns about changes to this Policy, please contact the ph978 Data Protection Officer before continuing to use the Platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or ph978's handling of your personal data, please contact the ph978 Data Protection Officer:

If you are not satisfied with ph978's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.

For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit the ph978 Responsible Gaming page. For general account and platform questions, please visit the ph978 FAQ page.